Privacy Statement
PRIVACY
POLICY
EFFECTIVE
DATE: MARCH 8, 2021
INTRODUCTION, SCOPE AND ACCEPTANCE
Sonepar USA Holdings, Inc. and its affiliates,
subsidiaries, and locally managed operating companies, including but not
limited to those entities included at https://www.soneparusa.com/us-en/locations
(collectively, Company ), is a leader in business-to-business distribution of
electrical, industrial and safety products and related solutions ( Products and
Services ). The purpose
of this privacy policy ( Policy ) is to let you know how we handle the
information collected through the use of the websites located at
SoneparUSA.com, capitalelectricsupply.com, codale.com, cooper-electric.com,
crawfordelectricsupply.com, iesupply.com, irby.com, northcoast.com, needco.com,
1sourcedist.shop, qedelectric.com, vallen.com, vikingelectric.com,
worldelectricsupply.com, or any website owned, operated, licensed or controlled
by Company (the Website ). This Policy applies solely to the information that
we collect through the Website. As Company provides its Products and Services
to businesses, not individual consumers, the Website is intended only for
businesses and their representatives. As used in this Policy, terms such as
we , us or our to refer to Company.
By using the
Website, including registering an account via the Website related in any manner
to Company, you consent to this Privacy Policy in your
capacity as a business or an employee, officer, director, contractor or
representative of a business. If you do not agree to the terms of this Policy,
please do not use the Website. Your continued use of the Website following the
posting of changes to these terms will mean that you accept those changes.
COLLECTION
OF PERSONAL INFORMATION
You can
browse the Website without telling us who you are or revealing any personally
identifiable information. If you choose to become a customer of Company,
register for an account, and choose to provide personally identifiable
information through registration via the Website, such as your name, address,
telephone number, cell phone number, e-mail address or fax number as related to
your business ( Personal Information ), we will use that information and may
share it with other companies and/or individuals (e.g., our partners,
consultants, and service providers) for the business purpose for which you
submitted it to us, such as to respond to your inquiry or to provide you with
information that you requested. You do not have to provide us with Personal Information;
however, this may limit your ability to use some functions of this Website or
to request additional services or information through the Website.
USE OF
PERSONAL INFORMATION
Our primary
purpose in collecting Personal Information is to provide you, as a customer,
with access to our sites and/or use of our Products and Services, provide
requested customer service and relevant information about your account, and to
provide you, as a customer, with an efficient and customized experience which
can be enhanced in the future, promotions and a loyalty program. If you choose
to provide us with Personal Information through the Website and/or registering an account with us as a customer, we use your
Personal Information for a number of purposes
such as:
To customize, measure and improve our
services, content and advertising.
To contact you, either via email or
telephone to inform you, the customer, about our services and those of our
corporate family, deliver targeted marketing, service updates, and promotional
offers based on the customer s communication preferences.
To provide you with other services
requested by your business as described when we collect the information.
To comply with applicable laws,
regulations, and legal process.
To protect our rights, the rights of
affiliates or related third parties, or take appropriate legal action.
To keep a record of our transactions and
communications.
To notify you of changes to this Policy.
As otherwise necessary or useful for us to
conduct our business, so long as such use is permitted by law.
DISCLOSURE
OF PERSONAL INFORMATION
Company does
not sell Personal Information, but may share data, including Personal
Information, as described in this Policy.
Business
Transfers. We
may share Personal Information with other business entities if all or part
of Company s business is sold, merged, assigned, dissolved, acquired, or
transferred in a similar transaction to such business entity. We will
require any such successor business entity to honor the terms of this Policy.
Disclosures
Under Special Circumstances. We
may share information about you in response to a court order, subpoena, search
warrant, law or regulation. We may cooperate with law enforcement authorities
in investigating and prosecuting activities that are illegal, violate our rules, or may be harmful to other visitors. In
such circumstances, we will take appropriate measures to ensure that the
requester understands the sensitive nature of the Personal Information that
they may receive.
Disclosures
to Third Parties Assisting In Our Operations. We may also share Personal
Information with other third-party companies that we collaborate with or hire
to perform services on our behalf. As an example, we may hire a company to help
us send and manage email, and we might provide the company with your email
address and certain other information in order for them
to send you an email message on our behalf. Similarly, we may hire companies to
host or operate some of our websites and related computers and software
applications. We contractually require such third-party service providers to
protect the privacy and security of Personal Information in a manner consistent
with this Policy.
AUTOMATICALLY
COLLECTED INFORMATION AND ANONYMOUS INFORMATION
Each time you
visit the Website, Company collects some information
to improve the overall quality of the online experience.
Aggregated
Data. Company
collects aggregate queries for internal reporting and
also counts, tracks, and aggregates your activity into Company s analysis of general traffic-flow at the
Website. To these ends, Company may merge information into
aggregated group data. In some cases, Company may remove personal
identifiers from Personal Information and maintain it in aggregate form that
may later be combined with other information to generate anonymous, aggregated
statistical information. Such anonymous, group data
may be shared on an aggregated basis with Company s
affiliates, business partners, service providers and/or vendors.
Web Server
Logs and IP Addresses. An
Internet Protocol ( IP ) address is a number that automatically identifies the
computer or device you have used to access the Internet. The IP address enables
our server to send you the web pages that you want to visit, and it may disclose
the server owned by your Internet Service Provider. Company
may use IP addresses to conduct Website analyses and performance reviews and to
administer the Website.
Cookies and
Web Beacons. Periodically,
some pages on this Website may use cookies, which are small files that the
site places on your hard drive for identification purposes. These files are
used for site registration and customization the next time you visit us. You
should note that cookies cannot read data off of your
hard drive. Your web browser may allow you to be notified when you are
receiving a cookie, giving you the choice to accept it or not. You can also
refuse all cookies by turning them off in your browser. By not accepting
cookies, some pages may not fully function and
you may not be able to access certain information on this
Website. Information that we collect through cookies includes (i) the name and version of the operating system on your
computer, (ii) the name and version of your browser, (iii) which page on the
site you are currently reading, as well as clicks and time spent on a
particular page, (iv) if you were sent to the current page by some other page
on the web, the universal resource locator ( URL ) of the referring web page,
and (v) geolocation of your computer or device. Some of the site s
web pages may use web beacons in conjunction with cookies to compile aggregate
statistics about site usage. A web beacon is an electronic image
(also referred to as an action tag, single-pixel,
or clear GIF ) that is commonly used to track the traffic patterns of users
from one web page to another in order to maximize web
traffic flow and to otherwise analyze the effectiveness of the Website. Some
web beacons may be unusable if you elect to reject their associated cookies.
THIRD
PARTY WEBSITES AND SERVICES
We may
provide on the Website links to the sites of some of our partners and their
products and services if we think their business may be of interest to our
customers. We are not responsible for the privacy practices of those
websites, and we recommend that you review the privacy policies of each website
that you visit. When you select a link to a third-party website from this
Website, you will be leaving the Company website. Any information that you
disclose on the third-party website will be governed by that website s privacy
policy.
RESPONSE
TO DO NOT TRACK SIGNALS
Some Internet
browsers include the ability to transmit Do Not Track
signals. Since uniform standards for Do Not Track signals have not
yet been adopted, Company does not process or respond to Do Not Track
signals.
CHILDREN S
PRIVACY PROTECTION
Under Age 13. Company
understands the importance of protecting children s privacy in the
interactive online world. This website is not designed for, or
intentionally targeted at, children under 13 years of age. It is not
our policy to intentionally collect or maintain information about anyone under
the age of 13. No one under the age of 13 should submit any Personal
Information to Company or this website.
Under Age 18. Minors under 18 years of age
may have the Personal Information that they have provided to Company
through this website deleted by sending an email to the email listed at the end
of this Policy requesting deletion. Please note that, while we make
reasonable efforts to comply with such requests, deletion of your Personal
Information does not ensure complete and comprehensive removal of the data from
all systems.
COMMUNICATION
PRACTICES
We may send
electronic newsletters, notification of account status, and other
communications, such as marketing communications, on a periodic basis to
various individuals and organizations. We may also send email communications regarding topics such as Website updates. We
offer you appropriate consent mechanisms, such as opt-out, for marketing and
certain other communications (i.e., commercial email or text messages). As
examples, you may opt-out as provided for in a specific email
communication or contact us as described below in the section Contact Us.
Please be aware that opt-outs may not apply to certain types of communications,
such as account status, Website updates, or other communications. While Company
does not sell Personal Information, Nevada consumers have the right to opt-out
of the sale of Personal Information by submitting a written request to
[email protected]. Company will verify your
request and respond within sixty (60) days of receipt.
GLOBAL
PRIVACY STANDARDS
Company strives to
comply with all applicable laws globally that are designed to protect our
customer s privacy. Although legal requirements may vary from country to
country, Company intends to adhere to the principles set forth in this Policy
even when transferring our customer s information between countries that may
not require the same level of privacy protection.
THIRD
PARTY ONLINE ADVERTISING
Some of the
advertisements you may see on the Website are delivered by third parties who
also collect information through their own cookies, web beacons and other
similar technologies about your online activities, either on our services or
across the Internet, in an effort to understand
your interests and deliver advertisements that are tailored to your interests.
These third parties include advertisers, advertising agencies and ad networks
that may collect information about you when you view or interact with one of
their advertisements and may collect information about your online activities
over time and across different websites. Company does
not have access to the information these third parties may collect about your
interests to deliver relevant advertising to you, and
the information practices of these third parties are not covered by this
Policy. These companies may offer a way for you to choose not to have your
information used for advertising purposes. For more information about
third-party advertising networks and similar entities that use these
technologies, see www.aboutads.info/consumers, and
to opt-out of such ad networks and services advertising practices, go
to www.aboutads.info/choices.
Once you click the link, you may choose to opt-out of such advertising from all
participating advertising companies or only advertising provided by specific
advertising companies.
SOCIAL
MEDIA POLICY
We encourage
you to read, share, follow us and provide commentary on any of our social media
sites. If you do choose to share information about your experience with
Company on our social media sites, you acknowledge this social media
policy. Please be aware that by "Liking" or sharing content
about the Company using the social sharing mechanism, you agree to allow
Company to list the name, photo, etc. associated with the social media
profiles. This information may be viewable to your social networks, depending
on your privacy settings. We reserve the right on our social media sites
to edit comments for content, remove off-topic contributions, delete offensive
comments or remarks, block offensive contributors and/or delete actual or
suspected spam content. We reserve the right to respond to any post or user
content on our social media sites, and may
occasionally privately request your contact information to assist offline with
your consent by routing the matter to the appropriate persons or department for
further handling. Please be aware that once you post something online, there is
the potential for numerous individuals to read your words, even years from now.
Therefore, we suggest that you exercise caution when posting on any social
media sites, and that you not disclose personally
identifiable information.
DATA
SECURITY
We maintain
reasonable administrative, technical and physical safeguards designed to help
prevent Personal Information from being accidentally lost, used or accessed in
an unauthorized way, altered or disclosed. While Company
has endeavored to create a secure and reliable website for users, the
confidentiality of any communication or material transmitted to/from the
Website or via e-mail cannot be guaranteed.
CHANGES
TO THIS POLICY
This Policy
may be revised from time to time as we add new features and services, as laws
change, and as industry privacy and security best practices
evolve. We display an effective date on the Policy so that it will
be easier for you to know when there has been a change. If we make
any change to this Policy regarding use or disclosure of Personal Information,
we will provide appropriate notice and choices to you, on this Website and in
other appropriate locations (including email), based on the scope and extent of
changes. Small changes or changes that do not significantly affect individual
privacy interests may be made at any time and without prior notice.
FOR
ADDITIONAL INFORMATION/CONTACT US
If you have
any questions or concerns regarding this Policy and our related privacy
practices, Company can be reached using any listed contact information on the
Website or affiliated sites as well as by email at [email protected], or by postal mail
at the address below.
Sonepar Management US, Inc.
Attn: Privacy Policy Communication
4400
Leeds Avenue, Suite 500
Charleston, SC 29405