Many manufacturing professionals are under constant pressure to increase productivity and minimize downtime. Rockwell Automation’s industrial maintenance specialists are there to support you. They offer technical support, on-site engineering help, worker training and more. Rockwell’s industrial maintenance services are data-driven and outcome-based to help you maximize productivity, minimize operational risk, and meet your business goals.






Tailored Maintenance Services for Your Needs







Rockwell Automation’s thousands of engineers and project managers offer a broad array of services that can be implemented individually or in combination. The service offering includes:


  • A global network of factory-trained field service professionals
  • ISO-certified repair centers
  • IACET-recognized training centers
  • Certified technical phone-support centers and online tools

Key areas of industrial maintenance and support from Rockwell Automation include asset management, modernization, product and application support, and workforce training.



Industrial Asset Management







An effective asset management strategy can help you improve asset availability, boost OEE, and reduce your MRO spend on a day-to-day basis. With industrial asset management services, you can get the most from your operations, proactively address downtime issues with industrial equipment, and help manage risks. Rockwell’s data-driven services improve your storeroom processes and practices, identify obsolescence risks, execute modernization projects, and identify issues before they result in downtime.


Take advantage of inventory services that ensure you access to spare parts when you need them, provide inspection and testing to ensure spare parts’ integrity, improve storeroom processes, and ultimately reduce MRO costs.




An effective asset management strategy can help you improve asset availability, boost OEE, and reduce your MRO spend on a day-to-day basis. With industrial asset management services, you can get the most from your operations, proactively address downtime issues with industrial equipment, and help manage risks. Rockwell’s data-driven services improve your storeroom processes and practices, identify obsolescence risks, execute modernization projects, and identify issues before they result in downtime.


Take advantage of inventory services that ensure you access to spare parts when you need them, provide inspection and testing to ensure spare parts’ integrity, improve storeroom processes, and ultimately reduce MRO costs.




Modernization





Modernization services can help you achieve better performance and flexibility while making more informed business decisions.


Legacy systems operate in isolation and outdated industrial equipment is costly to run, but sometimes the threat of obsolescence seems less daunting than the expense of upgrading. While sticking with legacy systems may have seemed more appealing in the past, smart manufacturing is changing that.


New technologies offer immense opportunities for process optimization, resulting in higher performance and efficiency, not to mention staying competitive and rising to the challenges of modern manufacturing. Modern technologies highlighted in Industrial Internet of Things (IIOT) strategies are already helping forward-thinking manufacturers reap the benefits of Smart Manufacturing.




Product and Application Support







Facing skills shortages, higher obsolescence risks and increased operational complexity, many many manufacturers are seeking outside support for preventive maintenance and reducing downtime of industrial machinery. Get access to highly trained engineers and replacement parts when you need them with Rockwell Automation’s industrial support services—covering the entire lifecycle of your automation systems. These offerings are designed to enable faster downtime recovery, cost-effective off-shift support, lower maintenance costs, and better visibility to asset obsolescence.


Sometimes you need limited support on an as-needed basis. On-Demand Support services can be chosen based on your specific requirements so you get support when you need it.




Facing skills shortages, higher obsolescence risks and increased operational complexity, many many manufacturers are seeking outside support for preventive maintenance and reducing downtime of industrial machinery. Get access to highly trained engineers and replacement parts when you need them with Rockwell Automation’s industrial support services—covering the entire lifecycle of your automation systems. These offerings are designed to enable faster downtime recovery, cost-effective off-shift support, lower maintenance costs, and better visibility to asset obsolescence.


Sometimes you need limited support on an as-needed basis. On-Demand Support services can be chosen based on your specific requirements so you get support when you need it.




Workforce Support and Training






A generation of skilled workers is retiring, taking critical knowledge with them. Finding qualified young workers has gotten more difficult. Add to that the fact that required job skills are dramatically changing—thanks to smart manufacturing. The skills gap is a challenge that is threatening productivity and slowing time to market for companies around the globe.


A clear workforce development and training strategy can help you mitigate workforce challenges. Reduce the impact of the skills gap on your operations with Workforce Support and Training Services from Rockwell Automation. Empower your people and extend the reach of your team at whatever level you require. Supplement your workforce to address critical skill shortages, retain and build critical skills, and stay productive.


Rockwell Automation offers a variety of instructor-led training and e-Learning opportunities. These opportunities are designed to improve skills at any level and are available in many languages. Let training specialists assess your needs and determine the approach that works best for you.




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